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Cookies Policy

Cookies are small files or pieces of data that a website sends to the browser on your device (computer, mobile phone, tablet, etc.) when you visit it. These cookies can then be stored on your device for varying periods of time and sent back to us each time you revisit our site.

Why do we Use Cookies?

Cookies help us provide a better user experience by allowing us to remember certain settings or preferences that you've chosen during previous visits. They also enable us to personalise the content and services we offer, making them more tailored to your needs.

Essential Cookies

We use essential cookies to ensure our site functions properly. These are necessary for our platform's basic operation and allow us to:

  • Maintain user sessions
  • Validate login information
  • Authorize access to certain features or areas of the site

These types of cookies don't need explicit consent as they're required for our website to function correctly.

Session Cookies vs Persistent Cookies

Session Cookies: These are temporary files that remain on your device only until you close the browser. They contain information about what you've done during a single session and typically expire once you leave the site or log out.

Persistent Cookies: Unlike session cookies, these continue to exist even after closing the browser and can be set for varying durations - from just a few minutes up to several years. Persistent cookies often store data such as your preferences (e.g., language) that would otherwise require you to re-enter information each time you visit our site.

Functional Cookies

We also employ functional cookies to remember specific settings, choices, or actions you've taken within the framework of your user interaction with us. These might include remembering:

  • Your preferred language
  • Whether or not you've seen certain alerts or notifications previously

Functional cookies are designed to improve the user experience but are optional in nature.

Analytics and Performance Cookies

To better understand our users' behaviour, preferences, and interactions on our platform, we use analytics tools that set performance and tracking cookies. These include:

  • Google Analytics: Helps us see traffic patterns, popular pages, etc.

  • Third-party performance cookies: Other services may be used for specific metrics or analyses.

These cookies aid in understanding how users interact with the site but are not essential to its functionality. We'll only use these if you give consent for it.

Preference and Language Settings

We aim to tailor our content according to your preferences, so we store some data locally on your browser regarding language, time zone, etc., which can be updated through user actions such as changing the preferred display format or by opting out of certain cookie types in your control panel.

Login/Session Continuity and Device Recognition

For a more streamlined experience across multiple devices or sessions, cookies allow us to recognize you when you return after logging off. This means you'll typically see content tailored to what we previously stored about your session preferences upon returning to our platform from the same device.

We aim for transparency in how such data is used and handled on behalf of users who give consent.

Security-Related Cookies

To secure sensitive information, like financial transactions or logins, we may employ security cookies that provide temporary encryption keys. These enhance the protection offered by traditional login methods but do so at a very high level of technical sophistication.

Browser Storage Technologies

Browsers come equipped with various types of storage: Cookies, Local Storage (e.g., for website data), and SessionStorage (for a session's life cycle). Our site leverages these to keep track of the user's activity or save state, optimizing performance on subsequent visits.

Third-Party Integrations

Occasionally, we'll partner with reputable third-party providers whose integration requires cookies. These partners may store data locally according to their policies but with our oversight.

When you consent to analytics tracking and other preferences that include integrations by default (if so chosen), these settings will dictate the storage conditions applied via such platforms.

Marketing or Communication Preferences

Through managing your user settings or opting out of certain cookie types, you have control over whether we can remember choices like:

  • Language preference
  • Display format for text and images on our site
  • Customizable settings related to data used in marketing emails

These are not required cookies but rather enhance the interaction with content that may be presented.

Cookie Consent Management

For users who give explicit consent for cookie-related services, we allow control of preference categories through accessible interface controls. This ensures flexibility and compliance according to preferences you've configured on our site.

If you decide at any point to opt out or limit certain types of cookies from being used during future sessions, please note that some functionality may be impacted due to your choice to restrict the platform's access to data under these circumstances.

Browser Cookie Controls

Beyond adjusting settings directly through us, users can always customize cookie preferences on their end using native browser functions such as:

  • Deleting existing cookies at any time
  • Blocking or blocking specific types of third-party trackers (like analytics services)
  • Accessing built-in features for managing data retention periods

By integrating various aspects into our framework based around giving transparent options, we work towards meeting users' varying needs without sacrificing a balance that reflects practical application as part of general browsing habits.

Technical Diagnostics and Performance Optimisation

As you explore your personal settings in the context provided or after opting out for specific services (like analytics), some site features may temporarily become less effective if cookies from those categories are restricted. Nonetheless, this allows users to benefit fully from what remains available according to their choices about data control.

For detailed questions on a more technical nature and related support inquiries that reach us outside these guidelines and FAQs offered directly within our services (via "FAQ"), kindly refer instead to our dedicated Support contact link above where you can find assistance specifically addressing broader product or performance-related queries.